Return and Refund policy

Please Note: To ensure a smooth return or refund process, customers are strictly required to record a continuous unboxing video while opening the parcel for the first time.

• The video must be uncut and unedited, clearly showing the shipping label and the condition of the package before opening.
• No returns or refunds will be accepted if a clear unboxing video is not provided.

We appreciate your cooperation in helping us maintain the best service quality!